Opening a support ticket is the best way to get help from the Circle City Servers team. This article explains how to submit a ticket.
Submitting a Ticket
- Log into the Client Area.
- Click Support > Tickets or Open Ticket.
- Select the appropriate department, such as Technical Support or Billing.
- Enter a clear subject line.
- Provide a detailed description of your issue or request.
- Attach any relevant screenshots or logs.
- Click Submit.
Tips for Faster Resolution
- Include your server IP address or service ID.
- Describe the steps that led to the issue.
- Include any error messages exactly as shown.
- Attach screenshots or logs when possible.
Need Help?
You can also open a ticket directly at https://my.circlecityservers.com/submitticket.php.
