How to Set Up Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security to your Circle City Servers account by requiring a code from your mobile device in addition to your password.

Enabling 2FA

  1. Log into the Client Area.
  2. Go to Hello, [Your Name] > Security Settings or Account Settings.
  3. Click Enable Two-Factor Authentication.
  4. Scan the QR code with an authenticator app such as Google Authenticator, Authy, or Microsoft Authenticator.
  5. Enter the verification code from the app to confirm.
  6. Save your backup codes in a secure location.

Logging In with 2FA

After entering your email and password, you will be prompted to enter the 6-digit code from your authenticator app.

Lost Access to 2FA?

If you lose your authenticator device, contact us through the Circle City Servers Support Portal. Account verification will be required before 2FA can be reset.

  • 2fa, two factor, security
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